Move Faster, Smarter With Client Services | StackAdapt

StackAdapt Client Services helping you drive marketing success

Work directly with our in-house marketing and campaign experts to develop strategy, optimize performance, and deliver results–as an extension of your team every step of the way.

Campaign Planning

Reporting

Your Team

Optimize Design

Collaboration

Our expertise, your team

Our experienced Global Client Services team works closely with yours to provide best-in-class strategic support. Plan, execute and analyze high-performing campaigns with the support of experts in the marketing space.

Account Management

We onboard and continually educate your team, collaborate on strategies that drive measurable results, and provide hands-on support to execute high-impact campaigns.

Data and Analytics

We partner with you to deliver actionable insights and solutions that empower smarter decision-making, elevate campaign strategy, and drive stronger performance.

Creative Studio

Our in-house Creative Studio team provides expert guidance on creatives strategy and execution, and produces high-performing creatives that exceed your KPIs.

Setting a foundation for marketing success

Fast and easy onboarding

Your team hits the ground running with a streamlined StackAdapt onboarding experience with tailored tracks for those new to and experienced with programmatic and marketing campaigns.

Strategic optimization support

Our team of experts and industry leaders provide you with in-depth campaign reporting, audience insights, and campaign performance optimizations to execute.

Campaign alignment

We ensure alignment on campaign objectives, drive creative strategy discussions, support campaign strategy, and set measurement plans in order to meet your KPIs.

Education and training

Your team can uplevel on the go with a number of on-demand resources—live support from our team, talking to IvyTM, the StackAdapt AI marketing assistant, and accessing online materials, support articles, webinars, and platform education.

Helping you deliver world-class advertising

Our team of creative experts helps design and execute high-performing ads that exceed your goals. We support all creative needs including strategy, design, reformatting, and refreshes so you always have engaging creatives that drive results.

Why business leaders choose StackAdapt

"This campaign was successful thanks to StackAdapt’s multi-channel approach, custom B2B targeting and intersections, and their support in leveraging voice actors and recording best-practice assets for creating our audio campaigns."

Egemen Akbas

Group Media Director

"StackAdapt’s platform wizardry and creative services were instrumental in making the 50th IFA conference a success. Their ability to create niche audience targeting and deliver premium placements across channels ensured we reached the right people at the right time."

Conall Owens

Paid Media Team Lead

"[StackAdapt’s] expertise in programmatic advertising, coupled with tailored audience targeting, truly helped us break through barriers and achieve outstanding results. It has been a game changer for us and our client, expanding our reach and driving conversions in the finance industry."

Arvin Tang

Managing Director

"StackAdapt Brand Lift made it easy for us to define the success of our brand awareness campaigns, which had been a huge challenge for us in the past."

Joey Vara

Associate Director of Paid Media

Our Client Services plans

Whatever your goals and objectives, we provide the client services plan to effectively support them. With an extensive services catalog across account services, campaign management, creative services and analytics, we provide a service package and tier best suited to your needs.

StackAdapt Client Services FAQs

I want to work with StackAdapt. How do I get started?

Get started by requesting a demo to explore the platform and discover how both the Global Client Services team and the platform can best support your advertising goals. After the demo, you’ll have the opportunity to set up a StackAdapt account and define how you’d like to collaborate with the Global Client Services team.

What countries does the Global Client Services team operate in?

StackAdapt is a remote-first, distributed company and the Global Client Services team operates in countries across the world including the US, Canada, Mexico, the United Kingdom, France, Germany, Spain, Australia, Japan, and Singapore. Prioritizing your success with StackAdapt, the Global Client Services team is always available to support during your working hours.

Do you offer a white-label programmatic advertising option?

Yes. Every business can build customized, white-label programmatic advertising solutions by integrating with StackAdapt’s API. Businesses can leverage multi-channel advertising across various media types such as native, video, display, and connected TV. Key features include advanced audience targeting, access to premium inventory, regulatory compliance, and powerful data measurement tools.

How do I get support with StackAdapt?

There are a few ways to get support with StackAdapt. If you have an Account Manager, you can contact them using the email address you were provided with. You can leverage the in-platform AI Marketing Assistant IvyTM, using the chat functionality. IvyTM is trained on StackAdapt platform resources and the world of digital advertising, so she can help you in a number of ways. Lastly, you can also visit the StackAdapt support page to connect with the support team and a StackAdapt team member will provide support, or notify your Account Manager to help if needed.